Retainer

Once a system is live, someone still has to run it. Retainer is how we stay involved without you paying for a full re-engagement every time something needs attention.

Retainer vs. Consulting

  •  Consulting builds the system 
  •  Retainer keeps it good after that 
  •  Most clients move from one into the other 
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How It Works

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Capacity carries over month to month, not reset per request

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Where clients use this

  • Continuously improving a recommendation or search algorithm as new data lands 
  • Building and refining customer models: segmentation, churn, lifetime value 
  • Maintaining a knowledge assistant for a call centre team, or an AI-driven loan origination workflow, while training internal staff to run it 

Still not sure where you fit? Let's find out.

Book a 30-minute, no-strings-attached call. We'll listen to your context and recommend the right engagement — or an honest "not yet."
Email: hello@melio.ai Phone: +27 76 908 8968